Understanding "device used" in "number of clicks in emails"
In Target
> New contact filter
> Email conditions
> Number of emails opened
and Number of clicks in emails
, you will find a sub-condition allowing you to retarget contacts who have opened or clicked on your emails on a specific device.
This guide details what is included in each device category.
Knowing the description of each category
Device category in Target | Description |
Android smartphone | All Android mobile devices, including Samsung. |
Android tablet | All Android tablet devices, including Samsung. |
Apple | All iPads and iPhones before iOS 15, iPadOS15 and MacOS Monterey, or the latest versions without the option "hide my email". |
apple_uncertain | Mail app on Apple devices running under iOS15, iPadOS15 or MacOS Monterey or following versions with the option “hide my email”. For more details, please take a look at our dedicated guide. |
iPad | All iPads before iOS 15, iPadOS15 and MacOS Monterey, or the latest versions without the option "hide my email". |
iPhone | All iPhones before iOS 15, iPadOS15 and MacOS Monterey, or the latest versions without the option "hide my email". |
smartphone | Android smartphones + iPhones + others (Blackberry, Windows phones, Symbian). |
software | Outlook, Outlook Express, Thunderbird, Lotus. |
tablet | Android tablets + iPads. |
webmail | Hotmail, Yahoo, Gmail, Orange, SFR, Laposte, Free, Netease, QQ, Sina, Sohu. |
other | All devices and services not identified in the categories above. |