

Welcome to the Loyalty E-Learning ❤️
Why activate a loyalty program in Splio?
The Loyalty module is natively integrated with your CRM to enrich customer knowledge, boost engagement, and power personalized reward mechanisms. It allows you to:
Reward beyond purchases: Earn points for interactions, referrals, store visits, profile completion, etc.
Segment based on real customer value: Use loyalty scores, statuses, and repurchase history.
Create exclusive journeys: VIP perks, early access, and member-only offers.
Far from traditional, uninspiring points-based programs, Splio Loyalty fosters relational, emotional, and transactional loyalty.
What you can activate with the Loyalty module
Custom program creation
Design your structure: points, tiers, rules — everything is customizable.
Client scoring & dynamic statuses
Automatically adjust statuses based on engagement — from “Newbie” to “Ambassador,” for example.
Native marketing automation
Thanks to real-time sync with Splio Marketing Automation, you can trigger campaigns based on:
Status entry
Points earned
Prolonged inactivity
Loyalty thresholds reached
Mobile integration & Wallet support (if MW module acquired)
Provide a digital loyalty card directly in Apple Wallet / Google Pay — reducing friction, boosting engagement.
Performance measurement
Access clear dashboards to monitor key metrics: activation rates, retention, customer lifetime value (CLV), and loyalty campaign ROI.
