Welcome to the Loyalty E-Learning ❤️

Why activate a loyalty program in Splio?
  1. The Loyalty module is natively integrated with your CRM to enrich customer knowledge, boost engagement, and power personalized reward mechanisms. It allows you to:

    • Reward beyond purchases: Earn points for interactions, referrals, store visits, profile completion, etc.

    • Segment based on real customer value: Use loyalty scores, statuses, and repurchase history.

    • Create exclusive journeys: VIP perks, early access, and member-only offers.

    Far from traditional, uninspiring points-based programs, Splio Loyalty fosters relational, emotional, and transactional loyalty.

    What you can activate with the Loyalty module

    Custom program creation

    Design your structure: points, tiers, rules — everything is customizable.

    Client scoring & dynamic statuses

    Automatically adjust statuses based on engagement — from “Newbie” to “Ambassador,” for example.

    Native marketing automation

    Thanks to real-time sync with Splio Marketing Automation, you can trigger campaigns based on:

    • Status entry

    • Points earned

    • Prolonged inactivity

    • Loyalty thresholds reached

    Mobile integration & Wallet support (if MW module acquired)

    Provide a digital loyalty card directly in Apple Wallet / Google Pay — reducing friction, boosting engagement.

    Performance measurement

    Access clear dashboards to monitor key metrics: activation rates, retention, customer lifetime value (CLV), and loyalty campaign ROI.