Uploading a design from a universe into another one
In Message Builder, it is possible to upload a design (template) from a universe into another one. Note that the word "template" is not related to the templates we make available for our clients but to the structure of the email in Message Builder.
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When can this be useful?
To re-use previously created email designs structures on any universe (when a client decides for example to open new universes)
To investigate issues happening on a client universe in Message Builder onto an internal universe (for our Customer Care teams).
How does it work?
In order for the tool to work, you first need the structure which is the Json file that is saved in Splio and re-used in the Message Builder every time we want to modify/duplicate the design. Each email design has its own structure (Json file).
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Step 1: Export a design in json
To export a design in json:
Open the desired design.
Click the ... (More options) menu in the top-right corner of the editor.
Select Export.
The json file will be automatically downloaded to your computer.
Step 2: Inserting the Json into Message Builder
Now that you have saved the json file with the correct extension, you can:
Create a new design in Message Builder.
Click Upload a file (HTML, ZIP, or json).
Select the json file you previously saved.
Your design will then be automatically loaded into Message Builder.