Sending a reminder on the last available rewards

Use this marketing use case to remind your loyalty members about their available rewards before they expire.

The email can display each member’s current loyalty tier and points balance, followed by a list of their valid rewards.

For each reward, you can include:

  • The expiration date

  • The reward code

  • The reward name

  • The reward description

Depending on your Loyalty program setup, members can use their reward code in store or online.

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💡 ITo learn more about personalization, consult the Loyalty variables documentation. You can also read How can I use rewards? to learn more about reward management.

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Liquid variables used👇

Member information:

{{ loyalty.member.tier }}
{{ loyalty.balance.nq_points }}

Valid rewards loop:

{% assign valid_rewards = granted_rewards | where: "status", "valid" | sort: "expiration_date" %}

{% for granted in valid_rewards %} {{ granted.expiration_date | date: "%Y-%m-%d"}} {{ granted.external_id }} {{ granted.name }} {{ granted.description }}

{% endfor %}

Check the images below to see the Liquid template and an example of the rendered email.